{"id":22109,"date":"2026-05-21T11:03:51","date_gmt":"2026-05-21T09:03:51","guid":{"rendered":"https:\/\/foxinaboxgames.com\/veenendaal\/?page_id=22109"},"modified":"2026-05-21T11:05:00","modified_gmt":"2026-05-21T09:05:00","slug":"privacy-policy-en","status":"publish","type":"page","link":"https:\/\/foxinaboxveenendaal.com\/en\/privacy-policy-en\/","title":{"rendered":"Privacy policy EN"},"content":{"rendered":"
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PRIVACY POLICY<\/h1>\n\n\n\n
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1. Introduction<\/h3>\n\n\n\n

1.1.<\/strong> We are committed to safeguarding the privacy of our website visitors and our service users, that is why we disclose this privacy policy document (hereinafter: policy) for you. This policy aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (\u201cpersonal information\u201d) and information that may not. In the context of the law and this notice, \u201cprocess\u201d means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you. This policy applies where we are acting as a data controller with respect to the personal information of our website visitors and service users; in other words, where we determine the purposes and means of the processing of personal information.<\/p>\n\n\n\n

1.2.<\/strong> In this policy, “we”, “us” and “our” refer to Fox in a Box Veenendaal (part of Kings & Queens Veenendaal B.V.). For more information about us, see Section 18. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.<\/p>\n\n\n\n

1.3.<\/strong> We undertake to preserve the confidentiality of all personal information you provide to us, and hope that you reciprocate.<\/p>\n\n\n\n

1.4.<\/strong> Our policy is intended to comply with the EU General Data Protection Regulation (GDPR).<\/p>\n\n\n\n

1.5.<\/strong> The law requires us to tell you about your rights and our obligations to you regarding the processing and control of your personal information.<\/p>\n\n\n\n

1.6.<\/strong> Except as set out below, we do not share, or sell, or disclose to any third party, any personal information collected through our website. We may share some of the personal information with affiliated entities of the Fox in a Box group (\u201cAffiliates\u201d) that apply the same or similar data protection standards.<\/p>\n\n\n\n

1.7.<\/strong> We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.<\/p>\n\n\n\n

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2. Data we process<\/h3>\n\n\n\n

2.1.<\/strong> We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:<\/p>\n\n\n\n

Before you are entering any kind of game by us, for marketing purposes and for proving that you have understood the rules and rights in connection with our services, we are asking you to sign a waiver on site. This waiver might contain questions in connection with your personal and non-personal information.<\/p>\n\n\n\n

Your\u00a0identity<\/strong>\u00a0includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided to us at some time.<\/p>\n\n\n\n

When registering on our site, as appropriate, you may be asked to enter your<\/p>\n\n\n\n

Full name<\/strong><\/p>\n\n\n\n

Your\u00a0contact information<\/strong>\u00a0includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for purposes of communication or meeting with you.<\/p>\n\n\n\n

When registering on our site, as appropriate, you may be asked to enter your<\/p>\n\n\n\n

Email address<\/strong><\/p>\n\n\n\n

Phone number<\/strong><\/p>\n\n\n\n

Payment type<\/strong><\/p>\n\n\n\n

From and to in case of buying a voucher<\/strong><\/p>\n\n\n\n

We are sending emails and text messages for you regarding the game such as:<\/p>\n\n\n\n

confirmation email<\/strong><\/p>\n\n\n\n

reminder email<\/strong><\/p>\n\n\n\n

\u201cthank you email\u201d after the game with team photo<\/strong><\/p>\n\n\n\n

SMS<\/strong><\/p>\n\n\n\n

newsletter<\/strong><\/p>\n\n\n\n

These emails and messages make easier the possible cancellation of the game for you by clicking on a link in the email\/text message.<\/p>\n\n\n\n

For automatic email sending we are using Mailchimp, TripAdvisor or our own mailing system, provided by HostGator. The privacy policies of these two providers you can find on the below links:<\/p>\n\n\n\n

Mailchimp:\u00a0https:\/\/mailchimp.com\/legal\/privacy\/<\/a><\/p>\n\n\n\n

TripAdvisor:\u00a0https:\/\/tripadvisor.mediaroom.com\/us-privacy-policy<\/a><\/p>\n\n\n\n

Hostgator:\u00a0https:\/\/www.hostgator.com\/privacy<\/a><\/p>\n\n\n\n

Technical data<\/strong>\u00a0includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.<\/p>\n\n\n\n

Your\u00a0profile<\/strong>\u00a0includes information such as reservations or orders made by you, your preferences, feedback and survey responses.<\/p>\n\n\n\n

Marketing data<\/strong>\u00a0includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services.<\/p>\n\n\n\n

Camera pictures<\/strong>: In our rooms we are operating a surveillance camera system which is used to supervise the games and to watch for your safety. We are not recording or storing videos and we are not allowing any third parties to have recordings from our customers.<\/p>\n\n\n\n

Pictures after the game<\/strong>: We\u2019re taking group pictures of the players after the game and upload it to social media platform (such as Facebook) and\/or send it over to you by email. If you don\u2019t want your team picture to be uploaded to Facebook, please, inform the game master on site.<\/p>\n\n\n\n

Game logs<\/strong>: We are collecting data about the games through a controller system which is connected to the Fox In A Box special proprietary systems in the rooms. We can track when you have started and finished the game, which doors have been opened, which game(s) have been solved, etc. We connect this database with our reser\u00acvation system, so we now if there is a game in the room which doesn\u2019t have a reservation. We use this game logs to supervise the number of the games and make statistics about them.<\/p>\n\n\n\n

Social media<\/strong>: We may collect other data that you submit via our social media accounts as well as other means of communication. For example, we may collect personal data when you provide feedback or when you participate in interactive features such as surveys, contests, or promotions.<\/p>\n\n\n\n

Newsletter<\/strong>: In case you subscribe to our newsletter, certain personal data may be transferred to one of our Affiliates (Roomescape Kft., 1131 Hungary, Budapest, Madarasz Viktor utca 13.) who is operating MailChimp, the service we use to manage the sending of our newsletter. While they don\u2019t have access to your data, it is nonetheless hosted on their platform.<\/p>\n\n\n\n

We may aggregate\u00a0anonymous data<\/strong>\u00a0such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual.\u00a0Aggregated data<\/strong>\u00a0may be derived from your personal data but is not considered personal information in law because it does not reveal your identity. For example, we may aggregate profile data to assess interest in a product or service. However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information and it will be used in accordance with this privacy notice.<\/p>\n\n\n\n

We are storing the following data to perform our contractual relationship, fulfil your reservation and to prepare statistics and bookkeeping:<\/p>\n\n\n\n

Price of the game<\/strong><\/p>\n\n\n\n

Number of the players<\/strong><\/p>\n\n\n\n

Pay type (bank card, on the spot, etc.)<\/strong><\/p>\n\n\n\n

Status<\/strong><\/p>\n\n\n\n

The time when the booking has been made<\/strong><\/p>\n\n\n\n

We are not storing any kind of\u00a0financial data<\/strong>\u00a0on our system, we use payment service providers in this respect.<\/p>\n\n\n\n

2.2.<\/strong> We collect the above mentioned personal information from you when you fill out the form or enter your personal data on our website or at our rooms to fulfill our contractual obligations with you and provide you the best gaming experience. We also have an own reservation system in which the above mentioned (personal) information might be stored so we can prepare for your reservation. This reservation system is secured and is not and will be not disclosed to any third party except for our Affiliates or where so instructed by a court of public authority under mandatory law.<\/p>\n\n\n\n

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3. Special personal information<\/h3>\n\n\n\n

3.1.<\/strong> Special personal information is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. It also includes information about criminal convictions and offences.<\/p>\n\n\n\n

3.2.<\/strong> We do not knowingly collect any special personal information about you.<\/p>\n\n\n\n

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4. If you do not provide personal information we need<\/h3>\n\n\n\n

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.<\/p>\n\n\n\n

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5. The bases on which we process information about you<\/h3>\n\n\n\n

The bases on which we process information about you<\/strong><\/p>\n\n\n\n

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  1. The law requires us to determine under which of the below bases we process different categories of your personal information, and to notify you of the basis for each category.<\/li>\n\n\n\n
  2. If a basis on which we process your personal information is no longer relevant, then we shall stop processing your personal information as soon as reasonably possible.<\/li>\n\n\n\n
  3. If the basis changes and we are required by law to do so, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.<\/li>\n<\/ol>\n\n\n\n

    Information we process because we have a legal obligation<\/strong>
    Sometimes, we must process your personal information in order to comply with a statutory obligation.For example, we may be required to give personal information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order. In this case we notify you \u2013 if it is allowed – about this personal information transfer.This may include your personal information.<\/p>\n\n\n\n

    Information we process because we have a contractual obligation with you<\/strong>
    When you make a registration\/reservation on our website for a game, buy a service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.We may use it particularly to: